Privacy Policy
How Arinna Cappadocia Cave Hotel collects, uses, and protects your personal information.
Last updated: May 2025
Arinna Cappadocia Cave Hotel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation. Please read this policy carefully.
1Information We Collect
When you make a reservation or contact us, we collect personal information that you voluntarily provide, including your name, email address, phone number, nationality, and payment details. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, pages visited, and time spent on each page. This helps us improve our website and your experience.
2How We Use Your Information
We use the information we collect to process and confirm your reservations, send booking confirmations and pre-arrival information, respond to your inquiries, improve our services and website experience, send optional newsletters and promotional offers (only with your explicit consent), comply with legal obligations, and prevent fraud and maintain security.
3Sharing Your Information
Arinna Cappadocia Cave Hotel does not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business (such as payment processors and booking platforms), and only to the extent necessary to provide those services. All third-party partners are required to maintain the confidentiality of your information.
4Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Reservation records are typically retained for 7 years in accordance with Turkish tax law. After this period, your data is securely deleted or anonymized.
5Your Rights
Under applicable data protection laws, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data (where applicable), withdraw consent for marketing communications at any time, and lodge a complaint with the relevant supervisory authority. To exercise any of these rights, please contact us at info@arinnacappadocia.com.
6Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For more detailed information about our use of cookies, please refer to our Cookie Policy.
7Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after such changes constitutes your acceptance of the revised policy.
9Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Arinna Cappadocia Cave Hotel, Aydınlı Mahallesi, Aydınlı Sk. 25/A, Göreme / Nevşehir, Turkey. Email: info@arinnacappadocia.com · Phone: +90 538 333 33 77
